Privacy Policy & Terms of Use

Updated: Jan 3, 2026
This page explains how Vicki Galvan / Vicki Galvan Group (“we,” “us,” “our”) collects, uses, and protects information on vickigalvan.com (the “Site”), and the terms that apply when you use the Site.

If you have questions, contact us at:
Phone: 877-245-7597
Email: vicki@vickigalvan.com97

Privacy Policy

1) Information We Collect

We collect information in a few ways:

A. Information you provide

Name, phone number, email address
Property details (address, timeline, home goals, budget, etc.)
Messages you send through forms, chat, email, or social platforms
Appointment or consultation request details

B. Information collected automatically
When you visit the Site, we may automatically collect:

Device and browser type, IP address, general location (city/region), pages viewed, time on site
Referring/exit pages, clicks, and interactions
This is typically collected through cookies and similar tracking technologies.

C. Information from third parties
If you engage with us through platforms like Facebook/Instagram Lead Forms or other ad platforms, we may receive the information you submit through those forms (based on your settings and the platform’s policies).

2) How We Use Your Information

We use your information to:

Respond to inquiries and provide real estate-related services
Contact you about your request (by phone, text, and/or email)
Schedule consultations, tours, or listing appointments
Improve the Site, marketing, and lead quality
Run analytics and measure ad performance
Comply with legal obligations and protect against fraud or misuse

3) How We Share Your Information

We do not sell your personal information for money.

We may share your information with:

Service providers who help operate our business (CRM systems, email/SMS tools, call tracking, analytics, scheduling tools, website hosting)
Professional partners involved in your request (for example: transaction coordinators, lenders, escrow, inspectors, contractors), only when relevant and appropriate
Legal or compliance needs (if required by law, court order, or to protect rights/safety)
Business transfers (if we’re involved in a merger, acquisition, or sale of assets)

4) Cookies, Analytics & Advertising

We may use cookies and similar technologies to:

Remember preferences
Understand how visitors use the Site
Measure and improve advertising performance

You can control cookies through your browser settings. Blocking cookies may affect parts of the Site.

5) Calls, Texts & Emails (Consent + Opt-Out)

If you submit your contact info through the Site or a lead form, you agree we may contact you by call, text, or email about your request.

To opt out of texts, reply STOP
To opt out of emails, use the unsubscribe link (if included) or email us
You can also request we stop contacting you at any time

Message and data rates may apply depending on your carrier.

6) Data Retention & Security

We keep personal information only as long as needed for business, legal, or legitimate purposes. We use reasonable safeguards, but no online system can be 100% secure.

7) California Privacy Rights (CPRA)

If you are a California resident, you may have the right to:

Request access to the personal information we have about you
Request deletion of personal information (with certain exceptions)
Request correction of inaccurate personal information
Opt out of certain “sharing” for cross-context behavioral advertising (if applicable)

To make a request, contact us at [add email address] with “California Privacy Request” in the subject line. We may need to verify your identity.

8) Children’s Privacy

This Site is not intended for children under 13, and we do not knowingly collect personal information from children.

9) Changes to This Policy

We may update this page occasionally. Changes are effective when posted, and the “Effective Date” will be updated.

Terms of Use

1) Using This Site

By accessing or using this Site, you agree to these Terms. If you do not agree, do not use the Site.

2) No Professional Advice / No Guarantees

Information on this Site is for general informational purposes only and may not reflect current market conditions. Real estate decisions are unique, and outcomes are never guaranteed.

3) No Client Relationship Created

Using this Site or submitting a form does not automatically create an agent-client relationship. A relationship may be formed only through a written agreement where required by law.

4) Fair Housing

We support Equal Housing Opportunity and follow applicable fair housing laws.

5) Intellectual Property

All content on the Site (text, images, logos, videos, design) is owned by us or licensed to us and may not be copied, reproduced, or used without written permission.

6) Acceptable Use

You agree not to:

Use the Site for unlawful purposes
Attempt to access systems or data you don’t have permission to access
Upload malicious code, spam, or harmful content

7) Third-Party Links

The Site may link to third-party websites. We are not responsible for their content, privacy practices, or services.

8) Disclaimer of Warranties

The Site is provided “as is” and “as available.” We do not guarantee the Site will be error-free, uninterrupted, or completely secure.

9) Limitation of Liability

To the maximum extent allowed by law, we are not liable for indirect, incidental, special, or consequential damages related to your use of the Site.

10) Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law rules. Any disputes will be handled in the appropriate courts located in California unless otherwise required.

Contact Us

Questions about this page?

877-245-7597

vicki@vickigalvan.com